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50% drop in use of IFAs by those earning more than 100K: survey

From United Kingdom Feb 8 2012 BY: Helen Burggraf , Contributing Editor , International Adviser

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Affluent Britons are increasingly choosing to manage their own finances rather than using the services of financial advisers to do so, a new survey, conducted by YouGov on behalf of AT Kearney, has found.

The findings are seen as having potentially major implications for independent financial advisers, who may, it is suggested, find it necessary to facilitate more hands-on management of clients' assets by the clients themselves if they are to keep them.

A “significant increase in high earners’ use of direct channels to manage their financial situation and investments, with an increase from 60% to 80% [of those who report] using the web, telephone or mobile devices regularly to keep track of their money, accounts and assets” were among the report's key findings.

For the purposes of the study, “high earners” was defined as those with salaries of more than £100,000.

Since 2008, when the global financial crisis began, there has been a 50% drop in the number of individuals opting to work through an independent financial adviser, according to the  survey, which obtained the detailed responses of  2,073 adult Britons during a two day period in December. 

The results were then compared with data compiled ahead of the financial crisis.

The survey’s authors noted that the shift towards greater use of direct channels of asset management occurred at the same time people were becoming more wary, in response to the economic downturn. 

The trend towards more DIY wealth management was also found not to be limited to those at the higher end of the income scale.

The research revealed, for example, that there has been a 20% increase in the use of direct channels for personal wealth management among those earning between £60,000 and £99,999.

What is more, nearly 70% respondents earning less than £60,000 per annum said they were using direct channels to track their finances in the wake of the downturn.

“It is clear that since the recession, people are more careful about their money,” said AT Kearney principal Neil Dennington.

“However, rather than seeking out financial advice to protect and grow their wealth people are tending to make much greater use of direct channels to keep track of their accounts, manage their savings and expenditure and monitor their portfolios.”

Dennington noted that the “ever-increasing amount of information freely available on the internet” was also, in some cases, lessening the appeal of IFAs.

“ With the Retail Distribution Review set to transform the [UK’s] IFA industry, a legacy of [the] mis-selling of certain financial products [coupled with] a greater abundance of execution-only platforms” are contributing to a move away from the traditional client/IFA relationship model, Dennington went on.

“Astute IFAs have wisely recognised the client’s desire for more direct access to their portfolios as well as execution only platforms, and are developing these online portals to cater for this.”

 

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James Alexander

Opinion Former

Posted by James Alexander
on Feb 8 2012 @ 18:23


So there's been a drop of 50% because clients prefer to use commision driven services such as online sales, reporting, and tracking - The FSA's response to this is to stop IFA's being able to offer commision driven advice. (whilst increasing fees)


Peter Legrove

Opinion Former

Posted by Peter Legrove
on Feb 25 2012 @ 06:41


I'm not surprised people are not relying on IFAs anymore. After the financial mess a few years ago if AIG had gone under it would have taken me with them. The days of thinking big financial companies are safe are long gone. After that I started looking around and now with the internet leveling the playing field, it didn't take long to find good advice. And it was free. The advice was so good I now pay for the full service and it's not on commission. I just pay a flat fee each month. And it has already paid for itself many times over. The internet advisers that I use have nearly always supplied good advice. And when their advice goes the wrong way they come up with an exit strategy to limit your losses. All the adviser does is suggest what to do and it is up to me to do it. It is not fast money risky stuff, in my opinion it is sound investment advice. They also introduced me to DRIPS (Dividend reinvestment programs) and I'm glad they did. The best long term investment I've ever made. With DRIPS your name is on the stock certificate whereas, in the USA anyway, the brokers name is on the stock. So I think it is a bit safer this way and the DRIPS are big global companies that dominant their industries. And they are not financial companies. Also I am not to keen on banks. Here in Hong Kong where I live I queried something that was said in a bank and their reply was “There is no objective proof to substantiate your claim that…” that basically means bank staff can say what they like with impunity. So now I don't get any investment advice from a bank. The internet advisers are not on commission so they have to keep suppling good advice or people like me will move to another adviser.




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