Best Practice | 21 Sep 16
Advisers losing out due to customer experience not price
Advisers are losing business because they are failing to provide clients with a good customer experience, not because other companies are beating them on price, according to Rod Bryson, principal – wealth, long-term savings and insurance at Capgemini Consulting.
Tax & Regulation | 21 Sep 16
UK to change definition of ‘advice’ in line with Mifid
The UK government has launched a consultation on changing the definition of financial advice, so that only a personal recommendation for a product is considered advice which will be regulated.
Hong Kong adviser aims to triple client base within a year
Chief executive Phil Neilson talks about starting Just Service HK from scratch, the future of fintech and ambitions to triple his client base from 500 to 1,500 over the next 12 months.
Singapore reports low sales of commission-free life policies
The number of people buying life insurance policies without commissions or financial advice in Singapore has been low since the product’s launch in April last year.
Retirement | 20 Sep 16
Limited guaranteed income options a blow to pension freedoms
Annuity rate cuts and all-time low interest rates are risking the success of pension freedoms by limiting the choice of guaranteed retirement income solutions and pushing savers into unprotected drawdown, according to MetLife.