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Laura is an award-winning freelance financial journalist and is associate editor of International Adviser, managing news output on the website. She was named Headline Money's Journalist of the Year 2025. Laura can be contacted on [email protected].
financial services firms notified the FCA of 1.85 million complaints

Latest news | 22 Jul 26

FOS sees slight uptick in complaints in second quarter

New data shows the ombudsman received 53,600 complaints between April and June 2026, up 600 from Q1

Latest news | 22 Jul 26

Half of advised clients happy for AI to play a role in financial planning

A survey by DeVere found that 55% of its clients said they would accept the role of AI if a person was still making the final call

Latest news | 21 Jul 26

“Surprising but logical”: Industry reacts to Burnham cabinet appointments

Andy Burnham’s first cabinet appointments as prime minister have been described as “surprising” but also “logical” by the industry

Avaloq and BTA Finance deal.

Latest news | 21 Jul 26

Amber River completes deal with PE firm Stone Point Capital

UK advice consolidator Amber River was bought by Stone Point Capital in February

FOS

Industry | 20 Jul 26

FOS appoints permanent CEO and chief ombudsman

The FOS has appointed a permanent chief executive and permanent chief ombudsman following an open recruitment process by the board earlier this year

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International Adviser covers the global intermediary market that uses cross-border insurance, investments, banking and pension products on behalf of their high-net-worth clients. No news, articles or content may be reproduced in part or in full without express permission of International Adviser. Site managed by Furness Media