Best Practice

Best Practice | 7 Nov 16

The UK’s pension triple-lock will “worsen the economy”, is “heavily skewed” towards baby boomers, and should be scrapped, according to the Commons Work and Pensions Committee.

Best Practice | 4 Nov 16

The European Banking Authority (EBA) is seeking industry views on setting up a new prudential regime that is specifically tailored to the needs of investment firms.

Best Practice | 4 Nov 16

In her final feature on customer service, Julie Littlechild, founder of Absolute Engagement, looks beyond customer satisfaction and loyalty.

Best Practice | 3 Nov 16

The UK’s Chartered Insurance Institute (CII) has launched a new pension transfers qualification to support those seeking to provide specialist advice, both domestically and internationally.

Best Practice | 3 Nov 16

Wayne Sorour, head of Old Mutual International South Africa, talks to us about the changing landscape in South Africa and the Special Voluntary Disclosure Programme which opened 1 October 2016 and finishes 30 June 2017.