United Kingdom
Standard Life Assurance fined more than £30m
Call handlers incentivised with significant bonuses and rewards for meeting/exceeding sales targets
UK taxman carried out over 5,500 IHT investigations last year
The tax is ‘infamous for being not only disliked, but complex and at times deeply unfair’
SJP rejects mis-selling and forgery allegations
A client reported the firm to the Ombudsman over doctored documents
Lack of joined-up thinking risks undermining advice review
UK pension transfers, ombudsman award limits and compensation scheme changes not on the agenda
HMRC offshore tax pot sky-rocketed 72% in two years
Elite unit sifting through bank account records from Channel Islands, Bermuda and BVI – among others