United Kingdom
Best Practice | 25 Jan 18
Serial complainer loses AJ Bell ombudsman case
The Pensions Ombudsman has not upheld a complaint from a client and ex financial adviser accusing AJ Bell of poor service, negligence, maladministration and misconduct, which saw the investment firm take the “unprecedented decision” to end its relationship with him.
UK regulator offers ‘mis-leading’ Priip performance solution
The Financial Conduct Authority is “comfortable” allowing Priip manufacturers and advisers to provide “explanatory materials” where there are concerns that performance scenarios in mandatory key information documents (Kids) are too optimistic.
Hidden fees leave more questions than answers
While the transaction costs uncovered by Mifid II and spotlighted by the Lang Cat’s analysis on 20 of the most influential UK retail funds have revealed the industry’s lack of transparency, they have also generated more questions without obvious answers.
Best Practice | 24 Jan 18
UK wealthy struggle to understand inheritance tax
More than two thirds of UK consumers with assets of more than £325,000 ($454,305, €370,339) do not know their estate may be liable for an inheritance tax (IHT) bill, according to research by Canada Life.
Best Practice | 24 Jan 18
Advisers must be aware of the complexities US clients face
American citizens living outside the US often have their financial lives made more complex by local advisers who do not appreciate their need for joined up advice to avoid negative tax treatment by US or local authorities.

