Aegon UK has extended its customer health and wellbeing service to include protection advisers.
Qualified and experienced counsellors are available 24 hours a day and will tailor the support they provide to suit an individual adviser’s needs and circumstances.
Simon Jacobs, head of underwriting and claims strategy at Aegon UK, said: “Advisers have difficult conversations with their clients and their families on a regular basis when they suffer from injuries, serious illnesses or they face the loss of a loved one.
“Those conversations can take their toll.
“The wellbeing of advisers is key to their clients getting the best advice they can and we would like to help advisers when they might need a bit of additional support.”
Advisers can now access the health and wellbeing services offered by third-party provider Health Assured.
This includes counselling and online support tools for a range of issues; such as bereavement, medical diagnosis, emotional health, relationships, family concerns, finances, debt, legal issues, and consumer rights.
Joint venture
Elsewhere, the IFA operation of Manchester-headquartered Frenkel Topping Group has launched a 50:50 joint venture with personal injury law firm Horwich Cohen Coghlan.
It will be named HCC Investment Solutions and develop investment products for the personal injury market.
Frenkel Topping Group subsidiary, Ascencia Investment Management, will work with HCC to create bespoke investment solutions and support future assets under management growth.
Choice
“The investment solutions available in the personal injury market have limitations and we want to provide more choice and better quality investment options for people who have suffered accidents,” Mark Holt, managing director of IFA firm Frenkel Topping, said:
“Our partnership with HCC allows us, as part of HCC Investment solutions, to produce innovative and tailored investment services which better suit our customers’ needs.”
Brian Coghlan, director of Horwich Cohen Coghlan, said: “We have found our clients are somewhat limited in what they can invest in and this partnership has been set up to develop bespoke and new investment solutions that will be entirely new to the personal injury market.
“Our unified capabilities mean we will be well-positioned to deliver a more compelling range of investment solutions to those who have suffered injuries.”
This is Frenkel Topping Group’s second joint venture in last few weeks, after discretionary fund manager Ascencia Investment Management formed a partnership with advisory firm Truly Independent.
