Complaints
Investment | 23 Jun 15
FOS warns of jump in inquiries over UCIS advice
UK customers invested in unregulated collective investment schemes (UCIS) are increasingly questioning the advice they were given after being alerted by a new rule change, the Financial Ombudsman Service (FOS) has warned.
Complaints against SFC-licensed advisers double in a year
The number of complaints made against the conduct of intermediaries who are licensed by Hong Kong’s Securities and Futures Commission (SFC) has more than doubled in a year, the latest figures reveal.
United Kingdom | 28 May 15
Financial industry concerned over FCA complaint reforms
A user group of representatives from the UK financial services industry has expressed concerns over the additional workload and costs likely to be created by the Financial Conduct Authority’s proposed reforms to the way complaints are handled.