Complaints
Maximum ombudsman compensation limit to rise to £355,000
Changes to start on 1 April
Aviva tops life, pension and decumulation ombudsman complaints
Firm also received 40 customer criticisms about investments between 1 June and 31 December 2019
Mini-bond victim caught in UK regulator data breach
Their personal details were publicly accessible despite not being relevant to the FOI request
FCA admits wrongful publication of data
In response to a freedom of information request
Four British Steel pension scheme complaints rejected
As Pensions Ombudsman found ‘no evidence of scaremongering’ and ruled in favour of trustee