Complaints
Best Practice | 31 Jan 18
Sipps among most upheld complaints, reveals Ombudsman
More than half of the complaints around self-invested personal pension schemes (Sipps) passed to a financial ombudsman were upheld during the three months to 31 December 2017, making it one of most upheld areas of complaint.
Best Practice | 27 Oct 17
DB pension transfer complaint redress guidelines updated
The way in which firms calculate redress for complaints about defined benefit (DB) pension transfer advice was updated by the Financial Conduct Authority on Friday.
Best Practice | 24 Oct 17
Half of Sipp complaints upheld
The UK Financial Ombudsman Service (FOS) has upheld half of the complaints it received about self-invested personal pension schemes (Sipps) so far in 2017/18.
SJP top adviser in FCA complaints data
St James’ Place is the most complained about adviser for the first half of 2017 according to the Financial Conduct Authority.
UK ombudsman backs complaint after pension fund falls 50%
Britain’s Financial Ombudsman Service (FOS) has found in favour of a former client of PFP Wealth Management after funds it chose for his pension slumped nearly 50% in the first year.