Ombudsman
Retirement | 28 Jun 17
UK watchdog throws out Qrops case against Hargreaves
The UK’s Financial Ombudsman Service (FOS) has rejected a complaint against Hargreaves Lansdown after a client accused the platform provider of unnecessarily delaying a transfer of his pension into a Qrops.
Tax & Regulation | 13 Jun 17
Sipps drive sharp rise in UK pension complaints
The Financial Ombudsman Service (FOS) received 15% more complaints about pensions in 2016/2017, with Sipps one of the most complained about products, despite a 6% drop in the number of people contacting the financial redress service.
Best Practice | 12 Jun 17
Financial advice tops Channel Island Ombudsman complaints
Nearly half of the investigations handled by the Channel Islands’ Financial Ombudsman (CIFO) last year related to investments and funds, with financial advice the single most complained about area.
Retirement | 25 Apr 17
UK ombudsman blasts Sipp transfer into Ukrainian property fund
A UK investment firm provided a client with “unsuitable advice” after recommending he invest nearly £50,000 (€58,937, $63,995) of his savings in an unregulated Ukrainian property scheme that later ran into trouble.
Tax & Regulation | 4 Apr 17
Jersey investors better protected by ombudsman than Guernsey
Retail investors in Guernsey do not have the same right to redress as their Jersey counterparts, Channel Islands ombudsman Douglas Melville has confirmed.