Clients of collapsed wealth firm to be refunded brokerage costs

As joint special administrators work alongside UK lifeboat scheme to distribute assets

FOS received 798 complaints and upheld 39% of cases in favour of clients in 2018/19

Regulation has had ‘significant effects on client satisfaction and retention’

Financial advisers have a ‘duty’ to analyse all asset classes when building client portfolios

Legislation still being drafted but should come into force by ‘at least’ 2023

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