The company said the promotions were intended to strengthen its agency operations. They include Mark Richmond who has been promoted to vice president, Agency Operations, Helen Ho who has been promoted to assistant vice president, Agency Technology and Strategic Projects and Tony Sung who becomes assistant vice president, Agency Training and Development.
Richmond is in charge of the operational functions relating to Manulife Hong Kong’s 5,000-plus agency force including recruitment, training and development, compensation, sales incentives and promotions, and technology development.
In the newly created role as assistant vice president, Agency Technology and Strategic Projects, Ho is responsible for the planning and execution of the company’s distribution based projects with an aim to provide state-of-the-art technology to different sales channels.
Meanwhile, in his position as assistant vice president, Agency Training and Development, Sung is responsible for providing training and development services to both agents and agency managers.
