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FCA appoints interim chair of Financial Ombudsman Service

By Beth Brearley, 29 Jul 25

Recruitment drive for the role proved fruitless

Recruitment drive for the role proved fruitless

The FCA has appointed Liam Coleman as interim chair of the Financial Ombudsman Service (FOS) after a recruitment drive for the role proved fruitless.

Outgoing chair Baroness Zahida Manzoor announced she was stepping down in February, with her current term finishing on 1 August. At the time of the announcement, the FOS said it will conduct a “nationwide search” for her successor “through an open, fair, and competitive recruitment process”.

Coleman currently chairs Great Western Hospitals NHS Foundation Trust and London and Quadrant Housing Trust, and is interim chair of Royal United Hospitals Bath NHS Foundation Trust. He will take up the role on 10 October 2025 until a permanent appointment is made.

Ashley Alder, chair of the FCA, said: “I am delighted that someone with Liam’s depth of experience will lead the Financial Ombudsman’s board during what is a pivotal time for the organisation.

Coleman added: “I am honoured to take on the role of interim chair at the Financial Ombudsman Service. It plays a vital role in upholding fairness and trust in the financial system.

“I look forward to working closely with the board, executive team, and our wider stakeholders – including the Treasury and the FCA.”

Tags: FCA | FOS | people moves

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