Octopus Group-owned Seccl has rolled out a tool to help with the process of platform transfers.
Its transfers workbench allows financial advisers who use Seccl-powered platforms to track the progress of their clients’ cash and assets as they move across from other providers.
Advisers will be able to see each transfer’s status, previous provider, estimated value and the total time that has elapsed since it was first instructed.
As well as a view of all transfers currently underway, they can also find an asset-by-asset breakdown of each client’s pending transfers; helping them to field inbound queries.
The tool allows to input the book costs of assets that are being transferred, without having to leave the system.
Dan Marsh, Seccl’s head of customer, said: “Platform transfers are still a nightmare for advisers and their support teams, who are forced to endlessly chase providers for updates and maintain unwieldy spreadsheets to track the progress of their clients’ assets – as well as ask them to manually edit all-important book costs
“Advisers using Seccl-powered platforms can now do all this straight from their transfers workbench – introducing some much-needed transparency and efficiency to an obscure and clunky process.”
