Complaints
UK ombudsman reports 14% rise in IFA complaints
It also logged a large increase in historical cases from over 15 years ago
FCA complaints fall for first time since 2016 changes
Phoenix Group and The Share Centre take top spots for investments and pensions but show improvement
Tax & Technical | 3 Apr 19
How to manage client complaints
Learn how to assess and monitor the risk and impact of complaints
Spain and Italy accused of life insurance protectionism
Companies complain that local requirements are costly and unnecessary
FCA complaints hit record high of 4.13 million
Phoenix and Share Centre most complained about for investments and pensions, respectively