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Complaints

Convoy warns of dodgy shares

Best Practice | 5 Sep 17

Complaints against SJP up but Sesame worst advice offender

The UK’s Financial Ombudsman Service (FOS) received 22% more new complaints against St James’s Place in 1H17 compared with 2H16 and, despite a drop in the number of complaints against Sesame, the network remained the most complained about advice provider.

Sipps among most complained about UK financial products

Tax & Regulation | 16 Aug 17

Sipps among most complained about UK financial products

The UK’s Financial Ombudsman Service (FOS) received 59% more complaints about self-invested personal pensions (Sipps) in the first quarter of the 2017/2018 financial year compared to the same period a year before.

Standard Life wins case over pension transfer values

Retirement | 4 Jul 17

Standard Life wins case over pension transfer values

The UK’s Pensions Ombudsman has ruled in favour of trustees of the Standard Life Staff Pension Scheme, after a staff member claimed he had lost out on a proposed transfer.

Montfort told to pay back client for unsuitable Qrops advice

Retirement | 29 Jun 17

Montfort told to pay back client for unsuitable Qrops advice

A UK IFA firm which specialises in advising Britons moving overseas has been ordered to compensate a client over “unsuitable” pension transfer advice.

Dubai regulator sees complaints drop but scams still dominate

Middle East | 7 Jun 17

Dubai regulator sees complaints drop but scams still dominate

There has been a sharp drop in the number of complaints received by the Dubai Financial Services Authority, which regulates of the DIFC, but most of those it receives still relate to scams.

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International Adviser covers the global intermediary market that uses cross-border insurance, investments, banking and pension products on behalf of their high-net-worth clients. No news, articles or content may be reproduced in part or in full without express permission of International Adviser.