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Financial Ombudsman Service

FOS complaints surge by more than 50%

Latest news | 3 Jul 25

FOS complaints surge by more than 50%

Personal pensions were the most complained-about product.

Companies | 19 Feb 25

Financial services firms to see lower case fees for complaints to financial ombudsman

The new policy takes effect from 1 April

People Moves | 11 Feb 25

Financial Ombudsman Service chair steps down days after CEO exits

Her current term expires on 1 August 2025

People Moves | 7 Feb 25

Financial Ombudsman Service CEO exits with immediate effect

Interim arrangements are being taken to fill the role

Regulation | 5 Sep 24

UK fraud and scam complaints hit ‘highest level yet’

There were 1,500 complaints from people who used their cards to pay for investments

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International Adviser covers the global intermediary market that uses cross-border insurance, investments, banking and pension products on behalf of their high-net-worth clients. No news, articles or content may be reproduced in part or in full without express permission of International Adviser.