Seven steps for better platform client outcomes
By Jessica Tasman-Jones, 16 Jul 18
From banning exit charges to drawing on the platform industry to tackle orphan clients, the Financial Conduct Authority has outlined seven remedies to improve consumer outcomes.
Address potential non-compliance with FCA rules
Platforms and financial advisers should consider whether the non-monetary benefits they offer or receive, such as training and white-labelling facilities, are compliant with inducement rules, the FCA said.
It also said investment platforms that provide stockbroking services to retail investors could do more to ensure consistent compliance with their best execution obligations.
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Tags: FCA
